Prices & terms

  • Guide Prices:  We charge £50 per hour (no VAT), (the first hour £50 of this is paid when the unit is booked in). Estimates can usually be given during the first hour, as soon as the scope of the works required is identified.
    Electrical safety testing (PAT) from £10 per item or hourly rate depending on the amount of items.

  • Turnaround: Items are usually repaired chronologically from when they are booked in. This currently means 1 to 4 months. Although we will make every effort to return items sooner if urgently required.

What to do next…

  • email details of your enquiry including make model and serial number of faulty equipment, and a description of the fault  to Antech Systems on musicalfix@aol.com.
     

  • Pay £50 when, or before the unit is dropped off.
    Once we’ve assessed it, if the repair is going to take longer than 3 hours or require any costly parts we will do our best to consult you before we proceed further.

     

  • We will issue a service report which will act as a receipt and guarantee for work done (3 months).
    Retention of service information can increase the re-sale value of your item and improve buyer confidence.

     

  • Total payment is made when the item is picked up, unless other arrangements have been made.
    Payment can be made with bank card, cash, online by bacs or similar, Paypal or a company cheque.

     

Further Information :

  • Repairs are guaranteed (for work done only) for 3 months, starting from completion of the work, not when it’s picked up!

  • P.A.T. Testing Charge £10 – Basically bring any item that has a mains plug. If the unit doesn’t pass a repair charge may be additional.

  • If a unit is not picked up as previously agreed then, after fair warning and a period of three months, it will become the property of Antech Systems and we reserve the right to sell it to reclaim our costs.

  • If a unit is deemed to be irreparable through requiring obsolete components or being beyond economical repair a charge will usually be made.