Prices & terms

  • Guide Prices:  We charge £50 per hour, (£35 of this is paid when the unit is booked in). Estimates can usually be given during the first hour, as soon as the fault is identified.  
    Electrical safety testing (PAT) from £10 per item or hourly rate depending on the amount of items.

  • Turnaround: Items are repaired chronologically from when they are booked in. This usually means 3 to 8 weeks. Although we will make every effort to return items sooner if urgently required.

What to do…

  • Bring your item to Antech Systems.
    See below for an area map and other relevant details.  Offsite visits can be arranged travel will be charged at repair rates plus fuel.

     

  • We will take your name, address and contact number and £35 when the unit is dropped off.
    If the repair is going to take longer or require any costly parts you will be consulted before we proceed.

     

  • We will issue a service report which will act as a receipt and guarantee for work done (3 months).
    Retention of service information can increase the re-sale value of your item and improve buyer confidence.

     

  • Total payment is made when the item is picked up, unless other arrangements have been made.
    Payment can be made with bank card, cash, online by bacs or similar, Paypal or a company cheque.

     

Further Information :

  • Repairs are guaranteed (for work done only) for 3 months, starting from completion of the work, not when it’s picked up!

  • P.A.T. Testing Charge £10 – Basically bring any item that has a mains plug. If the unit doesn’t pass a repair charge may be additional.

  • If a unit is not picked up as previously agreed then, after fair warning and a period of three months, it will become the property of Antech Systems and we reserve the right to sell it to reclaim our costs.

  • If a unit is deemed to be irreparable through requiring obsolete components or being beyond economical repair a charge will usually be made.

  • If we believe the unit is repairable but we have been unable to repair it successfully no charge will be made.